All orders placed on the site are subject to these terms and conditions of sale.
Blacksmith Miniatures reserves the right to adapt or modify the general terms and conditions applicable to any transaction at any time for orders made on the website www.blacksmith-miniatures.com.
1. The Customer
The Customer must be at least 18 years of age or must obtain parental authorization to place an order on the site.
In case of error in the recipient's contact information, Blacksmith Miniatures can not be held responsible for failure to deliver the product. Blacksmith Miniatures reserves the right to cancel any order if the IP address of the client is located in a country different from the billing address and/or delivery address.
The products offered for sale are as described on the site.
Blacksmith Miniatures takes great care in the presentation and description of the products to best meet the client's needs.
It is possible that non-substantive errors may appear on the Site, the client acknowledges and accepts this.
Any decorative elements, the necessary materials for assembly and the paint for the figure are not included. Not suitable for children under 36 months.
Contains small parts that can be swallowed. Photographs are non-contractual and present an example.
Order from the Site are subject to the procedures established by Blacksmith Miniatures and Clints must follow the necessary steps to validate the order.
The customer will have the opportunity, before confirming the order, to check the details thereof including the total price, and correct any errors before confirming shipment. All orders confirmed by the Customer are subject to the sales contract and all the provisions hereof.
Blacksmith Miniatures may refuse any order from a customer with whom there is a dispute or incident relating to the payment of a previous order or a violation of the provisions hereof.
In this case, Blacksmith Miniatures will inform the customer by e-mail. In the event that the customer to contacts Blacksmith Miniatures to correct erroneous information or behaves contrary to these terms and conditions, Blacksmith Miniatures reserves the right not to process the order. A confirmation email summarizing the order (product, price, availability, quantity ...) will be sent to the customer by Blacksmith Miniatures.
To this end, the customer formally accepts the use of email for confirmation Blacksmith Miniatures of the content of the order.
4. Price and Payment Terms
Product prices are quoted in euros, VAT included, shipping taxes.
Blacksmith Miniatures reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject to availability.
Product prices are quoted in euro, including VAT and shipping taxes. Blacksmith Miniatures reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject to availability.
5. Method of payment
Products are payable on the day of the order.
The Payments are made either by:
- Contact us via the contact form for any purchase made by check. Orders will be shipped when payment in received.
-Direct payments are available through Paypal! It's easy!
By bank transfer (only for France)
- Contact us via the contact form to get our bank details.
The data recorded and stored by Blacksmith Miniatures are proof of the order and all transactions. Data recorded by the payment system constitutes proof of financial transactions.
Delivery is made to the delivery address specified by the customer. Delivery cannot be made either in hotels or PO boxes.
To ensure that these deadlines are met, the client must ensure that they have provided accurate and complete information regarding the delivery address (such as, for example: street number, building, stairs, access codes , names and / or intercom number, etc.).
The times indicated are target dates, corresponding to the average processing time and delivery.
Blacksmith Miniatures cannot be held responsible for delays that are caused by the postal service.
In case of damaged packages (already open, missing products ...), the Customer shall notify the carrier and Blacksmith Miniatures, by any means, all reserves within 3 days of receipt of the product.
Customers have a right to return products without reason, within seven (7) days from the date of delivery. Products must be returned in their original packaging, unassembled, unpainted.
The Client will be reimursed for the miniature, but must pay return shipping and handling and will not be reimbursed for the original shipping and handling.
Refunds for products in the cases referred to in Article 6 shall be made by Blacksmith Miniatures in a maximum period of 30 days after receipt of the product. Refunds will be made using the same method of payment chosen by the customer at time of order or delivery voucher.
8. Applicable law
Any order implies full acceptance by the customer to the terms and conditions of sale. These terms and conditions are governed by French law. In case of dispute, the French courts will have jurisdiction. In case of problem or complaint at the time of an order, the customer can contact Customer Service to find an amicable solution.
9. DATA PROTECTION
The information collected by Blacksmith Miniature at the time of order are necessary for the management of the transaction and for this purpose may be disclosed in whole or in part to Blacksmith Miniatures providers involved in the execution of the order. The customer is informed that personal data may also be collected by an agency in charge of analyzing orders and the fight against credit card fraud. In accordance with the Data Protection Act 78-17 of 6 January 1978, the customer has a right of access, rectification, opposition and deletion of data.